Game Dock not working!

I purchased the Black Shark 2, without any controllers. When i access any game from the Game Dock or the side switch, a message displays asking to pull inwards for the game dock to appear.

Sadly nothing happens when you do this gesture, and the notification remains there blocking your gameplay.

I tried clearing cache, and even factory reset. Same issue all the time!

Is this causes by not having any controller connected? I guess you should be able to access game dock to disable notifications even without being connected to any controller.

My software has the latest updates. Can anyone help?

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