Mobile data not working

edited June 2019 in Black Shark 2

Shows connected to a 3g network rather then a 4g/ lte can send/receive calls and text (will not load pictures sent via text even if connected to WiFi). When I pull up the info page it says "voice service: In service" "data service: disconnected"

I have tried a new sim card and swapped the sim between slots 1&2 no change

Edit: after checking around some more I found that if I change my access point name (APN) from "ATT nextgenphone" to "ATT phone" I get 3g mobile data connected confirmed this on the info page it now says "data service: connected"

Still trying to figure out why I can not get 4g LTE might be my area..

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